Customer Service/Support

EMS Cash Application Supervisor

Job Description :

Under administrative review, is responsible for posting received credits, zero-pays, understanding and processing revenue sources, and identifying and reporting revenue changes for clients. The Cash Application Specialist may perform clerical duties as needed, as well as participate in other projects or special assignments throughout the PBS Operations Department when appropriate.

All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.

Pay Range: $55,000-$66,000

Responsibilities

Responsibilities of the EMS Cash Application Specialist
• Post payments to respective patient accounts and balance to check, day and client.
• Read, analyze and process EOBs from Commercial, Auto, Workman’s comp, Government insurances adding contractual credits as applicable.
• Balance to check, day and client all payments that were posted daily.
• Detail posted-payment specification in notes as needed.
• File and maintain paperwork pursuant to Cash Application under Minimum Necessary and HIPAA regulations and standards.
• Collaborate with other departments by researching payments upon request.
• Post and balance refunds when needed.
• Assist with the clerical duties of the Cash Applications Team, including other representative’s tasks when needed.
• Fulfil other related duties, as assigned by managerial or supervisory staff.
• Audit zero-pay EOBs and process withholdings; balancing the checks.
• Always ensure accuracy and attention to detail.
• Abide by client regulations and post accordingly.
• Meet posting per hour/day metrics and pass Quality Assurance screenings.
• Demonstrates knowledge and compliance of insurance, local, state, and federal billing.
• Ability to complete tasks efficiently both individually and in a group environment.
• Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.

 

Qualifications

  • High school diploma or equivalent accepted, College Preferred
  • Previous experience in EMS preferred, but not required
  • Healthcare experience preferred with a minimum of 1-2 years of experience in the following:
  • Insurance payment processing
  • Insurance Follow-up
  • Revenue cycle collections required
    • Excellent verbal communications skills.
    • Knowledge of CPT, ICD-9/10 and HCPCS
    • Sharp intelligence of government payers and other commercial/managed care carrier rules and processes in a professional billing environment
    • Typing of at least 45 WPM; minimum of 8,000 Data Entry Alpha Numeric.
    • Ability to “multi-task” and handle f air amount of stress when
    • Ability to follow policies and procedures and identify
    • Ability to engage in critical-thinking and identify
    • Intermediate skills with Microsoft Office applications: Word, Excel
    • Initiative to learn new tasks and the ability to apply acquired knowledge to future
    • Maintain a positive and professional attitude.

Flexibility, adaptability, and accountability are necessary for optimum client results

    • Computer Must use multiple screens and systems simultaneously.
    • Able and/or willing to navigate project management platforms (Basic training provided).
    • Proficient in Word and Excel applications, and good keyboard and calculator typing skills (minimum 45 WPM, with a focus on accuracy).
    • Willingness to learn new material and the ability to implement changes
    • Must have a good understanding of basic mathematical operations, as well as the ability to perform basic mathematical computations.
    • Detail oriented
    • Demonstrates problem solving
    • Possesses good organizational Supports the guiding principles & vision by exhibiting the following behavior with staff, customers, patients, guest, and communities:
      • Excellence & Competence
      • Communication
      • Accountability
      • Responsiveness
      • Ownership

Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA vacation and paid time off here: https://paramedicbilling.com/benefits/ .

Paramedic Billing Services is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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